Frequently Asked Questions

How do you accept payment?
We accept , check and cash.

Do you provide appraisal services?
If you wish to conduct accurate appraisals on your jewelry, please call us or send us an Email to book a meeting with a certified gemologist.

Is your entire product line on your web site?
No, it is not. That’s because many high end watch and jewelry makers do not allow their merchants to advertise their products online. You will have to visit our store to view the entire collection.

Do you offer personal meetings?
Yes, we offer personal and confidential consultation services to customers with specific needs. To ensure our availability, we suggest you contact us and fix an appointment.

How should I care for my diamond jewelry?
Despite their durability, diamonds require special care to keep them looking their best. We suggest that you have your diamond jewelry professionally cleaned on regular basis. To clean at home, try using of mild ammonia and water solution with a soft, non-metallic brush to gently scrub the dirt away. Avoid ultrasonic cleaners if your diamond has a crack or inclusion, because that will enlarge the flaws.

If you’re getting your jewelry cleaned, ask your jeweler to first check the settings to make sure that all stones are secure. If a stone is loose, do have it repaired immediately. Store your diamonds separately as they can scratch other gemstones, especially pearls.

How should I care for my gemstones?

• To keep your colored gemstones looking their best, follow these simple tips:
• Wear your jewelry after using makeup, perfume or cologne, and hair products because exposure to hairspray, perfume, chlorine and perspiration can dull gemstones.
• Avoid wearing jewelry while doing household chores.
• Before storing:
  • wipe with clean, soft, and damp cloth or tissue till dry wrap each gemstone in soft tissue or cloth.
• To clean:
  • use mild soap and warm water for most gemstones
  • do not use toothpaste or abrasive cleaners on stones or mounting
  • Use a soft brush to gently scrub your jewelry
  • never use hot or boiling water

What are ultrasonic cleaners?
Ultrasonic cleaners are machines that clean jewelry through sound wave bombardment. The high vibration shakes off the dirt. However, such vibrations can also cause damage to gemstones, especially brittle stones like emeralds. Also, stone inclusions can get enlarged by the vibration, and make the gemstone less attractive and valuable. Because of such risks, we recommend caution while using ultrasonic cleaners.

Can I wear gold jewelry while swimming?
The chlorine used in swimming pools can damage gold, so avoid wearing gold jewelry in swimming pools, or while using chlorinated cleansing products like bleach.

How should I care for my silver jewelry?
Most silver jewelry can be cleaned with a simple solution comprising two parts ammonia and one part water (preferably distilled). Use a soft cloth to rub away the tarnish after soaking it for about a minute.

How can I know my popular birthstone?
You can know your popular birthstone from the chart below:
For those born in January - Garnet
For those born in February - Amethyst
For those born in March – Aquamarine
For those born in April - Diamond
For those born in May - Emerald
For those born in June - Pearl
For those born in July - Ruby
For those born in August - Peridot
For those born in September - Sapphire
For those born in October - Opal
For those born in November - Citrine
For those born in December – Blue Topaz